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Hybrid · Gurugram + Remote
Customer Success Intern
"Own the 0→1 moment for founders joining RegisterEase."
Duration
3 months
Seats
4
Stipend
₹7,000 – ₹13,000 /month
About this role
Be the first human voice a founder hears after signing up. Run onboarding calls, weekly reviews, and close the loop on every ticket.
What you will learn
- Running structured onboarding calls (agenda, questions, close)
- Turning tickets into actionable feature requests
- Reading churn signals + intervening early
- SaaS metrics: activation, NRR, CSAT
- Sales exposure — every CS conversation is a renewal/upsell moment
Responsibilities
- ● Onboard 3–5 new clients per week over call + WhatsApp
- ● Close support tickets within SLA
- ● Maintain a renewal tracker + trigger internal handoffs
- ● Collect NPS + testimonial quotes monthly
- ● Document recurring issues as help-center articles
Perks & benefits
Paid stipend
₹7,000 – ₹13,000 /month
Completion certificate
Co-signed by RegisterEase + Finolity
Real startup exposure
Work shipped reaches 12,000+ founders
1:1 mentorship
Weekly reviews with senior operators
Performance incentives
Top performers unlock bonus payouts
Full-time offer
Top 20% of cohort get PPO consideration
Certificate on completion
Sample certificate
Sample
Verifiable, recruiter-friendly certificate co-signed by Finolity Consultancy Pvt. Ltd. Each completion gets a unique ID.
Verifiable. Shareable. Recruiter-approved.
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